Privacy Policy

Effective Date: 18/10/2023

1. Introduction

This Privacy Policy (“Policy”) explains how RoomClub.com (“we,” “us,” or “our”) collects, uses, and protects the personal information of users of our website (the “Website”). By accessing and using the Website, you agree to the terms and practices outlined in this Policy.

2. Information We Collect

a. Personal Information: We may collect personal information from users, including but not limited to:

• Name
• Email address
• Phone number
• Location information
• Payment information (if applicable)
• User-generated content, such as service requests and messages

b. Non-Personal Information: We may also collect non-personal information, such as:

• Device information
• Browser type
• Log data
• Cookies and similar tracking technologies (see our Cookie Policy for details)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To facilitate connections between homeowners and tradespeople.
• To communicate with users regarding service requests, quotes, and other relevant matters.
• To improve and personalize user experiences on our Website.
• To analyze Website usage and trends.
• To enforce our Terms and Conditions and other policies.
• To protect the security and integrity of the Website.

4. Sharing Your Information

a. We may share your personal information with:

• Tradespeople to facilitate service requests.
• Third-party service providers who assist us with website maintenance, data analytics, and other essential functions.
• Legal authorities if required by law, or to protect our rights or the rights of others.

b. We will not sell or rent your personal information to third parties for marketing purposes.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete it. You may also have the right to object to or restrict certain data processing activities. To exercise these rights or for any questions regarding your personal information, please contact us at info@roomclub.com

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify users of significant changes by posting a notice on the Website or by other means as required by law.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at info@roomclub.com